GoCaby Help Center | What Is Service Fee ?

What Is Service Fee ?

What is the service fee and why do we charge it?

GoApp Support

Last Update hace 9 meses

The GO Service Fee is a small charge you’ll see at checkout. It is based on your order subtotal (excluding the delivery fee) and varies depending on how much you order. To keep things fair, we’ve capped the fee, so it won’t get too high. It also allies to all restaurants on our platform.

Why Do We Charge a Service Fee?

At GO, we know that every order you place is more than just food—it's a moment of convenience, care, and trust. The Service Fee is a small way to help us ensure you continue to enjoy a seamless experience every time you use our app. With your support, we are able to improve the features you love, keep the app running flawlessly, and provide top-notch customer care whenever you need it. You’re not just placing an order—you’re helping us create a platform that serves you better every day. Thank you for being the heart of what we do!

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