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Rider Issues

Last Update 8 months ago

Requests from Underage rider A rider made a mess in my vehicle A rider damaged my car I found a wallet App keeps crashing.

I was debited but the ride was not accepted

GoCaby Ltd

Last Update a year ago

  1. Check Ride History: Verify your ride history within the app to confirm whether the ride was successfully booked.
  2. Review Payment Status: If the ride wasn't accepted, the amount debited should be automatically refunded to your account. Check your payment history for confirmation.

Contact Support: If the issue persists, please contact our support team at [[email protected] and 07016403752] for personalized assistance

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